Bilingual Human Resources Business Partner

Description

Skyservice Business Aviation Skyservice is North America's leader in business aviation. Focused on core principles of safety and excellence, we provide full support services and expertise ranging from aircraft management and charter to maintenance and aircraft sales at our aviation service terminals at airports in Canada and the United States. People and values are inseparable assets that drive our commitment to quality, safety, respect and efficiency. These key values guide us daily and contribute to our reputation as leaders in aviation services. Skyservice is a team dedicated to supporting and developing its people. If you want to advance your career and join a team determined to go further and aim higher in business aviation, the Skyservice group of companies is the team for you.

Learn more: https://www.skyservice.com/fr

A bright future for you at Skyservice

We are seeking a dynamic individual to join our team as a Crew Support Specialist. In this role, you will play a key part in the proper management of our crews by providing general administrative support and coordinating training with external providers. You will bring innovation, strategic thinking, adaptability and a service-oriented mindset to improve our crew support and training programs.

SUMMARY OF FUNCTIONS

As a Human Resources Associate, you will play a key role in executing HR strategies linked to operational objectives that strengthen employee engagement and promote a positive culture. This role combines strategic planning with hands-on implementation to deliver impactful HR solutions in close partnership with assigned client group leaders, providing expert advice on all HR matters and initiatives. It requires a dynamic person who combines strategic and critical thinking with a practical approach to implement HR strategies, goals and operational objectives.

Our team

Join an entrepreneurial HR team where collaboration and innovation drive success. Our team helps the business meet its goals while delivering value to our employees. You will be part of an exciting, growing organization that makes room to create and shape your role and have tangible impact. We are committed to continuous improvement and delivering exceptional strategic HR solutions that support the entire business.

SUMMARY OF RESPONSIBILITIES

• Act as a trusted advisor to leaders, providing HR insight and advice to support strategic decisions and operational objectives.
• Collaborate with and support client group leaders and employees on all HR matters.
• Lead key strategic HR initiatives defined in the company objectives, using strong management skills.
• Drive organizational development by working with leaders to assess and improve structures, roles and methods, ensuring alignment with business objectives and promoting long‑term efficiency.
• Understand the company's needs and challenges to develop and deliver solutions that positively impact outcomes.
• Oversee and collaborate with leaders on annual talent management initiatives such as performance reviews and succession planning, helping leaders identify high‑potential employees and successors for key roles.
• Effectively advise people managers on performance management matters, such as development plans and performance improvement plans.
• Work with people managers on complex employee relations issues and provide guidance on the interpretation and application of employment legislation and company policies to mitigate potential risks.
• Manage disability cases related to short‑ or long‑term disability benefits, including WSIB/CNESST/CSPAAT processes.
• Build and maintain strong relationships with executives and employees at all levels to most effectively achieve HR plan and strategy objectives.
• Use HR data and analytics to identify trends and generate actionable ideas. Prepare presentations based on generated data, when required, to deliver compelling narratives.

EDUCATION AND QUALIFICATIONS

• At least 8 years of progressive human resources experience, including at least 5 years delivering strategic HR solutions in a client‑facing HR associate role.
• Post‑secondary diploma or degree in Human Resources.
• Designation as a registered Human Resources advisor (CRHA) or Certified Human Resource Professional (CHRP/CHRL) considered an asset.
• Bilingualism in English and French (spoken and written) is required.
• Proven ability to drive continuous improvement through implementation of scalable HR solutions aligned with current and future business objectives.
• Strong functional knowledge of all aspects of HR practices, policies and programs.
• Thorough understanding of employment legislation, including the Canada Labour Code, and experience working in a federally regulated environment. Experience working in fast‑paced dynamic settings and the ability to adapt quickly to changing operational priorities with a sense of urgency and flexibility.
• Self‑motivation and the ability to work independently with minimal supervision.
• Critical thinking skills with an exceptional ability to solve problems and implement solutions.
• Strong project and time management skills, excellent communication skills and attention to detail.
• Strong interpersonal skills with proven ability to coach leaders and resolve conflicts, and to build credibility and gain trust at all levels of the organization.
• Bilingualism – French and English (written and spoken), desirable.
• Advanced computer skills, proficient with MS Office suite (Outlook, Excel, Word, PowerPoint, etc.).
• Experience with ADP WorkForce Now or Jobvite considered an asset.

Benefits

Some of the perks and benefits we offer include:

• Hybrid work arrangements
• Additional employer RRSP contributions
• Health, vision and dental plans
• Paid vacation
• Paid sick and personal leave
• Employee referral program
• Continuous training program
• Service awards